Terms and Conditions

These site terms explain the main rules that apply when you access or use Lucky Buddha Casino’s website, create and use a player account, play games, participate in promotions, and use related services.

Lucky Buddha Casino is a sweepstakes social casino operated by Windstorm Tech LLC (Montgomery, Alabama). The platform does not offer real-money gambling. Instead, it uses a dual-currency system:

• Gold Coins (GC) for entertainment gameplay only
• Sweepstakes Coins (SC) that may be eligible for redemption for prizes when the applicable requirements are met

By visiting the site, registering an account, or using any part of the service, you agree to follow these conditions of use. If you do not agree, please do not use the platform.

Who Can Use the Platform (Adults Only)

Lucky Buddha Casino is intended for adults only. You must be at least 18 years old and meet the legal age requirement for this type of activity where you are located.

It is your responsibility to confirm that accessing and using a sweepstakes social casino is lawful in your jurisdiction. The operator may restrict or block access in certain states, regions, or locations, and availability can change over time.

At the time of writing, Lucky Buddha Casino is not available in: California, Connecticut, Idaho, Louisiana, Michigan, Montana, Nevada, New Jersey, New York, Tennessee, and Washington.

Creating an Account the Right Way

To use most features, you’ll need to create a player account. When registering, you agree that:

• the information you provide is accurate, current, and complete
• your account is registered in your own legal name
• you will keep your details updated if something changes (for example, address or email)
• you will not create more accounts than the operator permits

If your account details appear inconsistent or inaccurate, access to certain features (including promotions and redemptions) may be limited until the issue is resolved.

Identity Checks That Protect Players and the Platform

Lucky Buddha Casino may request verification checks at any time, and typically before processing SC redemptions. These checks help confirm identity, age, address, and payment method ownership, and help prevent fraud and misuse.

You may be asked to provide documents or information such as:

• a government-issued photo ID
• proof of address
• proof you control a payment method used on the account
• other details needed to confirm account activity is legitimate

If requested information is not provided, is incomplete, or cannot be verified, the operator may restrict account features, delay redemptions, or close the account where appropriate.

Your Account Is Personal - Keep It Secure

You are responsible for keeping your login details confidential and for all activity that occurs through your account, whether or not you personally authorized it.

Your account must not be shared, transferred, sold, or used on behalf of anyone else. This includes letting a friend or family member play through your account, even if you trust them. If you believe your account has been accessed by someone else, you should contact support as soon as possible.

Coins, Purchases, Deposits, and Balances (How It Works Here)

Lucky Buddha Casino does not accept deposits for real-money gambling. Any purchase made on the platform is for Gold Coins, which are entertainment credits. Sweepstakes Coins may be included as a promotional bonus with certain Gold Coin bundles, and SC can also be obtained through free methods described in the sweepstakes rules and promotions.

Important balance notes:

• Gold Coins have no cash value and are not redeemable
• Gold Coins used in gameplay are not refundable
• Sweepstakes Coins are used for participating in sweepstakes-style gameplay and may become eligible for redemption once requirements are satisfied
• SC can only be used within Lucky Buddha Casino and cannot be transferred between players

Payment method availability, transaction approvals, and processing times can vary by location, bank, or provider, and some methods may be unavailable at certain times.

Redemptions, Reviews, and Processing Expectations

If you request a redemption of eligible Sweepstakes Coins, the request may be reviewed before approval. This may include verification checks and a review of account activity to confirm the request is valid and compliant with the platform rules.

Key points to understand:

• verification is required before SC redemptions can be processed
• the minimum redemption request is 100 SC
• redemption methods and processing times may vary, and can be affected by third-party providers
• a redemption fee may apply per transaction (typically ranging from $1.25 to $3.96)

Lucky Buddha Casino may place reasonable holds or pauses on a redemption while reviews are completed. This is intended to protect players and maintain fair operation of the sweepstakes model.

Bonus Rules That Matter (Promotions Have Extra Terms)

Bonuses, giveaways, and promotional offers may come with additional bonus terms. When you claim or use a promotion, you agree to follow the specific rules attached to that offer, which may include eligibility requirements, time limits, game restrictions, and limits on how rewards can be used.

Common examples at Lucky Buddha Casino include:

• SC from bonuses must be played through 1x before becoming eligible for redemption
• some offers may be limited to eligible U.S. jurisdictions and may exclude specific states
• daily, referral, purchase-related, and mail-in offers can have their own requirements and limits

Promotions may be changed, paused, or ended, and the operator may limit eligibility where it reasonably believes an offer is being misused.

For more details on how personal data is handled in connection with promotions and account activity, review our Privacy Policy.

Game Access and Feature Availability Can Change

Lucky Buddha Casino aims to provide smooth access to games and services across supported devices, but access may occasionally be limited due to maintenance, software updates, technical issues, or changes from third-party providers.

Game titles, promotions, and features may be added, removed, suspended, or limited at any time. Availability can also depend on your location and device.

Fair Use Standards (What’s Not Allowed)

Players are expected to use the platform fairly and lawfully. Prohibited behavior includes:

• providing false or misleading registration or verification information
• fraud, attempted fraud, or using stolen payment details
• collusion with other players or coordinated play intended to exploit promotions
• chargeback abuse or intentionally reversing transactions to gain an unfair advantage
• bonus misuse, including behavior designed to claim offers outside their intent
• using bots, scripts, automation tools, or unauthorized software to interact with the site
• attempts to exploit bugs, errors, or game malfunctions
• allowing another person to access or use your account

If you notice a technical issue or potential vulnerability, you should report it to support rather than attempting to benefit from it.

When Lucky Buddha Casino May Limit Access or Close an Account

To protect players and the integrity of the platform, Lucky Buddha Casino may take reasonable actions when it believes the rules have been broken or when a review is required. This may include:

• limiting access to certain features
• suspending or removing promotional eligibility
• placing holds on transactions or redemptions during review
• closing accounts in cases of serious or repeated misuse

Any action taken is intended to be proportionate to the situation and consistent with maintaining a fair sweepstakes environment.

Handling Errors, Incorrect Displays, and Technical Problems

From time to time, errors may occur, including display issues, incorrect balances, pricing mistakes, bonus crediting errors, interrupted sessions, or game malfunctions.

If an obvious error occurs, Lucky Buddha Casino may correct it and address the impact in a reasonable way. This can include adjusting balances that were affected by a technical mistake, reversing incorrectly credited rewards, or voiding results that were produced by a malfunction.

Responsible Play and Player Protection

Gambling-style entertainment should be treated as a form of fun, not as a way to make money. If playing stops feeling enjoyable, it may be time to take a break.

Lucky Buddha Casino may provide responsible play tools or account controls where available. You’re encouraged to use limits or restrictions that help you stay in control, and to seek support if you feel your play is becoming a problem. Additional guidance may be available on our Responsible Gaming page.

Ownership of the Site and Content

The website, brand elements, text, graphics, and software components are owned by Lucky Buddha Casino and/or its licensors and are protected by applicable intellectual property laws.

You may not copy, reproduce, modify, republish, distribute, or commercially exploit site content without written permission, except where allowed for normal personal use of the service.

Third-Party Providers and Linked Services

Some parts of the platform rely on third-party providers, including game studios, payment processors, and technical service partners. Game availability and payment processing can be affected by these providers’ operations and limits.

The site may also include links or integrations that are operated by third parties. Lucky Buddha Casino is not responsible for third-party sites outside its control, and their own terms may apply when you use them.

Liability Limits (In Plain Language)

Lucky Buddha Casino works to run a reliable platform, but it cannot accept responsibility for losses or damages caused by factors outside reasonable control, such as:

• internet disruptions, device issues, or unsupported browsers
• service interruptions due to maintenance or technical problems
• third-party failures (payment providers, hosting services, game providers)
• your own mistakes, including incorrect account details or misunderstood promotion rules
• events beyond reasonable control (for example, major outages or emergencies)

Nothing in these service terms is intended to limit rights that cannot legally be limited under applicable law.

Service Provided “As Available” - No Constant Availability Promised

The website, games, and services are provided on an “as is” and “as available” basis. This means uninterrupted access, constant availability, or error-free operation cannot be guaranteed at all times.

Updates to These Service Terms

Lucky Buddha Casino may update these platform rules from time to time to reflect changes in the service, legal requirements, or operational needs. The latest version posted on the website applies from the date it is published, unless a different effective date is stated.

You should review this page periodically, especially before making a purchase, participating in a promotion, or requesting a redemption.

Related Policies You May Need to Review

Depending on how you use the platform, additional rules and policies may apply alongside these conditions of use, including:

• Cookie Policy
• promotion-specific bonus terms and sweepstakes rules (where posted)
• identity verification and compliance requirements (KYC/AML-related processes where applicable)

Contact Lucky Buddha Casino Support

If you have questions about these site terms, your account, verification, or redemptions, contact support through our official channels. You can reach us by email at support@luckybuddhascasino.com, or use the live chat and FAQ options available on the website.

Using Lucky Buddha Casino should feel clear and straightforward. These rules exist to set fair expectations, protect players, and keep the platform running responsibly - and continued use of the site means you agree to follow them.